FAQs
We’re here to make your experience with Feedify as smooth and smart as possible.
Below are answers to the most common questions we get from the Feedify community.
What material is the Feedify Feeder made from?
The Feedify Feeder is made from high-quality, durable, and food-safe materials — designed for long-lasting use, easy cleaning, and reliability. It’s built to handle daily feeding routines while keeping your pets safe and happy.
How does the automatic portion system work?
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Fill the container with your pet’s food.
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Use the control panel or app (if applicable) to set portion size and feeding times.
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The system automatically dispenses the exact amount at each scheduled time.
That’s it — smart feeding made simple.
Does the Feedify Feeder support large portions or multiple pets?
Yes! The Feedify Feeder can store large amounts of dry food and can be adjusted to serve multiple portions per meal, suitable for one or more pets.
Is there a backup power option?
Yes. The feeder works with a power adapter and also supports battery backup — ensuring your pet never misses a meal, even during power outages.
Do I need to buy accessories separately?
Some accessories (like the stainless-steel bowl or camera module, if applicable) may be sold separately. Please check the product description before purchasing.
How do I clean the feeder?
You can easily remove the food container and bowl. Both are washable and made from safe, non-toxic materials. Always dry completely before reassembling.
Do you offer a trial period or guarantee?
Yes! We offer a 14-day money-back guarantee.
If you're not happy with your product, contact us and we’ll make it right — no stress.
Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, we can usually cancel or modify it.
Just email us at feedifitm@gmail.com as soon as possible with your order number.
How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email.
You can also track it directly on our Track Order page.
Do you ship internationally?
Yes! We offer free tracked shipping worldwide.
Delivery times vary by country — check our Shipping Info page for detailed estimates.
Feedify — Smart feeding. Simple living.
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